Frequently Asked Questions
Discover everything you need to know about shopping with Roland Mouret.
How do I determine my size in Roland Mouret garments?
Roland Mouret designs are known for their precision tailoring. We recommend consulting our detailed Size Guide found on each product page, which includes specific measurements for bust, waist, and hips to ensure the perfect fit.
What is your global shipping policy?
We offer worldwide shipping via premium couriers. Delivery times vary by region, typically ranging from 3-5 business days for express shipping. Duties and taxes are calculated at checkout for most international destinations.
How can I return an item that isn't quite right?
We accept returns within 14 days of receipt, provided the garment is in its original condition with all security tags attached. Please use our online portal to generate a prepaid return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing in select regions.
Can I request a garment for a specific event or customization?
While we do not offer bespoke tailoring online, our customer care team can provide expert styling advice and information on upcoming collections to help you find the ideal piece for your occasion.
How should I care for my Roland Mouret pieces?
Due to the delicate nature of our fabrics and intricate draping, we recommend professional dry cleaning only. Specific care instructions are located on the internal label of every garment.